Q.What is a drive-up unit?
A.A drive-up unit is located outside and on the ground level, which allows you to directly load and unload your belongings from your vehicle.
Q.How is your security?
A.We have video surveillance cameras strategically located in and around the facility. The cameras are generally placed at the point of entry and exit, along with other areas around the facility. They record all activity 24/7. Our facility also features an electronic computer-controlled gate system, which can only be opened by a security code that is assigned to each individual tenant. The code also allows us to monitor who is entering and exiting the facility. Other security features include include a security perimeter fence, a complete dusk-to-dawn lighting system, and on-site resident managers.
Q.What is a roll-up door?
A.Roll-up doors are the most common type of door at self-storage facilities. They are accessed by sliding a latch and lifting the door upward, similar to the motion of a garage door. Roll-up doors are easy to operate and enable the tenants to maximize the usage of their space.
Q.Do you offer RV/boat/car/motorcycle parking?
A.We offer parking spaces up to 45’ including some spaces with electricity. Our 10x20 and 10x30 drive-up units will accommodate your car/boat in covered and enclosed storage.
Q.What's the difference between office hours and gate hours?
A.The office hours are the hours of operation for the property. During these hours, our friendly and professional staff will be available to assist you with your storage needs, moving and packing supplies, and U-Haul rentals. The gate hours are the hours when you can gain access to your storage unit, which are 5 a.m. to 10 p.m., seven days a week. If you require storage unit access outside of our standard gate hours, please inquire at the front office.
Q.How do I make payments?
A.At Alger Mini Storage, we strive to make your storage experience as painless as possible, including paying your bill. Typically, our leases are month-to-month, but we also offer the flexibility of long-term leases, and significant discounts for customers who pay quarterly, semi-annually, or annually. We provide our customers with a 10-day grace period, which includes your due date. You may pay by phone, by mail, or online. You may also arrange automatic payments through our website, or talk to our manager for assistance. We accept major credit/debit cards, checks and cash.
Q.Can I pay my bill online?
A.Yes, paying your bill online is available on the home page of our web site, and can be processed through the “tenant login” link
Q.When I decide to move out, do I have to give any advance notice?
A.Yes, a written notice that you will be vacating your unit is normally required, 10-days prior to your move out.
Q.What sizes are available, and how do I pick my size?
A.We offer a wide range of sizes to accommodate your needs. Sizes range from 5x5 (25 square feet), to 10x30 (300 square feet). If you’re not quite sure, one of our staff members will gladly show you the different size units available.
Q.Do I have to buy insurance from you to rent a unit?
A.We do not require you to purchase insurance as part of the rental. We do not insure your property/possessions; you have full responsibility to insure them. You may purchase any insurance through a third party. We have pamphlets for MiniCo insurance available in the office.
Q.Do you have moving trucks?
A.Yes, we offer a full range of U-Haul rental trucks to get your personal belongings to your new destination safely. Local or one-way, whatever your moving needs, U-Haul trucks are specially engineered to assist families in moving.
Q.Do you have moving supplies?
A.Yes, we offer a wide variety of boxes, protective covers and packing supplies, including bubble wrap and newsprint.
Q.Do you have movers to help me move?
A.We don’t have movers, but we know some excellent local movers. We even know a company that will help you move from one storage unit to another, if you decide to downsize or upgrade. Just stop in the office and we’ll be glad to give you more information.